Attention: Medicaid Providers!

Aug 28, 2025
The Illinois Department of Healthcare and Family Services (DHFS) has been sending emails to Medicaid providers to confirm their enrollment with the Medicaid system, a process known as “revalidation.”

DHFS will notify providers when it’s time to begin the revalidation process and has resources available to assist you. Please follow these steps to ensure a smooth revalidation: 

  1. Verify Contact Person: Log in to your IMPACT account to confirm that the correct contact person’s email is listed in the basic information step of the enrollment. If there’s an error, you’ll need to submit a modification to update that information. You can find the steps for this request by clicking here and selecting the Enrollment Modification presentation.
  2. Check Email Address: Ensure that DHFS has the correct email address by logging into your account. If it’s incorrect, a modification request must be submitted. Steps are available by clicking here.
  3. Review Training Guide: Before completing the revalidation application, please review the training materials provided by DHFS, which outline the revalidation process. Access these materials by clicking here.

What is Revalidation? The Centers for Medicare & Medicaid Services (CMS) mandates that state Medicaid programs revalidate all actively enrolled Medicaid providers at least every five years. This requirement applies to all Medicaid providers.

Due to the COVID-19 Public Health Emergency (PHE), revalidations due in calendar year 2020 were paused. Starting September 3, 2024, all providers were required to revalidate based on their enrollment date. Failing to revalidate will result in removal from the Medicaid program, preventing providers from billing for services rendered to some of their most vulnerable patients and clients.

Providers will receive a revalidation notice 90 calendar days before their Illinois Medicaid revalidation cycle end date, with a second notice sent 30 calendar days before the end of the revalidation cycle.

For more information, please visit the IMPACT web pages.